Crowne Plaza - Maruma Hotel & Casino, Maracaibo ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Circunvalacion 2, Maracaibo, Venezuela, 4004

Crowne Plaza - Maruma Hotel & Casino is located in Maracaibo, Venezuela, offering a unique blend of modern accommodation and entertainment. The hotel features a vibrant casino, on-site dining, and well-appointed guest rooms. Its strategic location provides access to cultural landmarks and the International Airport.

Location

The hotel is conveniently located just 9.5 miles from Aeropuerto Internacional La Chinita, enhancing accessibility for travelers. Cultural attractions such as the Contemporary Art Museum and Zoologico Metropolitano are within a short distance. The surrounding area offers various exploration opportunities, including historical sites and botanical gardens. Public transport and parking options are available for guests' convenience.

Rooms

The hotel offers spacious guest rooms equipped with modern amenities including air conditioning, mini-bars, and flat-screen TVs. Guests can enjoy indulgent rain showers and stand-alone soaking tubs for added comfort. Each room is designed to provide a relaxing environment with contemporary decor. Wi-Fi access is available throughout the hotel to keep guests connected during their stay.

Eat & Drink

On-site dining options include multiple restaurants offering a variety of cuisines to cater to diverse tastes. Guests can enjoy local and international dishes in a comfortable atmosphere. The hotel also features bars for leisure and socializing, ensuring there are ample choices for dining experiences. Room service is available for guests preferring to dine in the comfort of their rooms.

Leisure & Business

The Crowne Plaza - Maruma Hotel & Casino includes a full-service casino for entertainment and gaming. Business facilities are available for corporate travelers, including meeting rooms and high-speed internet access. Recreational options include an outdoor swimming pool and leisure areas for relaxation. The hotel also provides fitness facilities for guests looking to maintain their exercise routines.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Guest Room

Max:

2 persons

50 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Executive Room

Max:

2 persons

Bed options:

2 Double beds

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Maracaibo 3.0 mi

Airports

Aeropuerto Internacional La Chinita (MAR) 7.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Retreat

“The spa services were rejuvenating, and the tranquil atmosphere made it easy to unwind completely.” view full review

Comfortable Stay

“The room was spacious and equipped with a cozy seating area that made evenings truly enjoyable.” view full review

Kids Loved It!

“The children's play area was fantastic, filled with engaging activities that kept my kids entertained for hours.” view full review

Delicious Breakfast!

“The breakfast buffet offered an array of fresh options, including made-to-order eggs that were absolutely delightful.” view full review

Well-Equipped Rooms

“The meeting facilities were impressive, featuring advanced technology that made presentations seamless.” view full review

Luxurious Bathing

“The bathroom featured an invigorating rainfall shower that was the highlight of the stay, making each morning refreshing.” view full review

Great Gym!

“The gym had a wide selection of high-quality equipment and a bright, motivating atmosphere that encouraged workouts.” view full review

Convenient Kitchenette

“The kitchenette was well-equipped, allowing me to prepare meals easily and enjoy snacks at my convenience.” view full review

General

Wi-Fi
Safe deposit box
24-hour reception
Wheelchair access
Security
Elevator

Services

Room service
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Children

Cribs

Spa & Leisure

Swimming pool

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Location

Circunvalacion 2, Maracaibo, Venezuela, 4004

Map view

Circunvalacion 2, Maracaibo, Venezuela, 4004

City landmarks

Pan de Dios

2100 ft

C.C. Centro Sur

2200 ft

C.C

4400 ft

Charcuteria a que Leo

4500 ft

Church

Iglesia San Ignacio de loyola

1.1 mi

Cinemateca El Pinar

1.2 mi

Iglesia

1.2 mi

Church

Iglesia Nstra. Sra. de La Palma

1.2 mi

Antigua Holsun

1.3 mi

Deposito de Licores

1.3 mi

Centro de Maracaibofrente a Plaza Bolivar

Casa de la Capitulacion

1.9 mi

CC. Los compadritos

1.3 mi

Av Manuel Belloso

Jardin Botanico de Maracaibo

2.0 mi

Mall

C.C. El Varillal

1.4 mi

Mall

C.C. El Sol

1.5 mi

Abasto Bicentenario

1.5 mi

Nasa

1.9 mi

Ogaret

2.1 mi

C.C. Pomona

2.2 mi

Km 12 y Medio Via la Canada

Zoologico Metropolitano de El Zulia

2.4 mi

C.C. San Miguel

2.4 mi

Catedral de vida

2.4 mi

Market

Mercado de Corito

2.5 mi

Iglesia San Felipe Neri

2.7 mi

Church

Iglesia San Tarcisio

3.0 mi

Cine Lido

2.8 mi

Square

Plaza San Francisco de Asis

2.8 mi

Isla de San Carlos

Castillo de San Carlos de la Barra

3.3 mi

Ateneo de San Francisco

2.9 mi

Nearby

Events

Palacio de Eventos de Venezuela

1400 ft

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

friendly staff

lovely food

mold smell

lonely location

6.6/10

Nice

Rooms

7.0

Location

5.0

Service

8.8

Dining

5.0

Richard

United States of America, June 2024

6.8/10

I had a luxurious stay at this hotel in Maracaibo with elegant rooms. I stayed in a suite for 6 persons, which was incredibly spacious and amazing. However, I did face some noise issues from the street with taxi drivers talking all day long.

Rooms

9.0

The rooms were so elegant and spacious, comparable to those in Europe and the US. I stayed in a fantastic suite for 6 persons, and it was big and amazing.

Service

8.0

The staff was extremely helpful and accommodating. They could organize anything for you, even if it wasn't already available. However, there were instances where they failed to meet some specific needs or wants.

Location

5.0

The hotel's location, while close to the airport, is in a poor, lonely, and dodgy part of the city, making it challenging for using it for its intended purpose. It's not the ideal spot for traveling to Maracaibo or any major city in Venezuela.

Dining

6.0

The dining experience, though decent, wasn't as good as I remembered from previous visits. The food was a little overpriced, and even as a guest, the complimentary breakfast wasn't as good as expected.

Facilities

7.0

The facilities in the hotel were well-maintained overall. However, there were some noise disturbances from the street that affected the overall experience.

Abraham

United States of America, May 2024

7.0/10

My stay at Crowne Plaza Maruma was a mixed experience. The rooms, although quiet, had a noticeable mold smell and felt more like 3-star accommodations found in the US. On the bright side, the food and drinks were delightful.

Rooms

7.0

The rooms were quiet, but there was a lingering mold smell. They resembled 3-star hotels in the US. The food and drinks provided were lovely.

Service

9.0

The service at Crowne Plaza Maruma was top-notch. The staff was understanding of our schedules, extremely polite, and very attentive. They made my first trip to Maracaibo a memorable one, and I am already planning a return visit to this hotel.

Location

6.0

The location of the hotel is a bit challenging for its intended use, situated in a lonely dodgy part of the city but conveniently close to the airport. However, despite its less-than-ideal surroundings, it is awesome for travelers visiting Maracaibo or any other major city in Venezuela.

Dining

6.0

The dining experience was a bit disappointing. Although the food was great in the morning, the complimentary breakfast did not meet my expectations. The hotel cafeteria served meals for breakfast, lunch, and dinner, but it wasn't as good as I remembered from previous visits.

Facilities

7.0

The facilities at Crowne Plaza Maruma were satisfactory.

friendly staff

mold smell

Gary

United States of America, January 2024

6.6/10

I had a fantastic stay at Crowne Plaza Maruma. The rooms, although in need of a makeover, were so elegant and spacious; I stayed in a suite for 6 persons, and it was big and amazing. The service was top-notch, the staff cared about my stay, guided me around, and was very polite and attentive. The location was in a lonely dodgy part of the city close to the airport, making it tough to use for its intended purpose. The dining options, serving as the hotel cafeteria, were of low quality with limited choices. However, the hotel offers great amenities and facilities overall.

Rooms

7.0

The rooms felt more like 3-star hotels in the US. They were elegant and spacious, but could use a makeover to match the grand entrance.

Service

9.0

The service was excellent. The staff was caring, polite, and very attentive, making me feel welcomed.

Location

5.0

The location is in a lonely dodgy part of the city but close to the airport, which may not be ideal for everyone.

Dining

5.0

The dining experience was below expectations with low-quality food and limited choices.

Facilities

8.0

The hotel offers a good range of facilities to make the stay comfortable and enjoyable.

elegant rooms

poor location

Jay

United States of America, August 2023

6.8/10

I had a mixed experience at the hotel. The rooms were somewhat disappointing with a non-working phone, an odd odor, and being quite small, but they were clean and comfortable. The service was outstanding, very polite, and attentive. The location left much to be desired being in a poor, dodgy part of the city, but it was perfect for my needs. The dining options were not as good as expected, serving low-quality meals. Despite the flaws, the facilities were decent, offering basic services.

Rooms

7.0

Although the room had some issues like a non-working phone and an odd odor, it was clean and comfortable.

Service

9.0

The service was exceptional, with the staff being very polite and attentive.

Location

6.0

The location, while in a poor and dodgy area, was actually ideal for my needs.

Dining

5.0

The dining experience was subpar, with low-quality meals being served.

Facilities

7.0

The facilities were satisfactory, offering basic services.

Alexandra

United States of America, August 2023

5.8/10

The hotel offers elegant suites that are big and amazing for group stays, but the standard rooms can feel claustrophobic and small with limited views. The service is polite and attentive, with guidance provided for amenities like elevators. The location, though close to the airport, is in a lonely and dodgy part of the city. The dining options are of low quality with limited choices, but the facilities are rated highly for their quality and maintenance.

Rooms

5.0

The standard rooms can feel claustrophobic and small with limited views.

Service

9.0

The service is polite and very attentive, with helpful guidance provided.

Location

5.0

The hotel's location, though close to the airport, is in a lonely and dodgy part of the city.

Dining

5.0

The dining options are of low quality with limited choices available.